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Financial Cards and Payments in South Africa

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The emergence of the pandemic and subsequent lockdown measures introduced by the government in an attempt to control the spread of the virus had a significant impact on transaction value across consumer payment transactions in 2020, due to price sensitivity amongst many South Africans as result of rising unemployment and decreasing disposable incomes. This led to a greater prioritising of expenditure amongst consumers regarding essential goods and services including groceries and medicine. This...

Euromonitor International's Financial Cards and Payments in South Africa report establishes the size and structure of the market for ATMs cards, smart cards, credit cards, debit cards, charge cards, pre-paid cards and store cards. It looks at key players in the market (issuers and operators), number of cards in circulation, numbers transactions and value of transactions. It offers strategic analysis of sector forecasts and trends to watch.

Product coverage: Financial Cards in Circulation, M-Commerce, Transactions.

Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.

Why buy this report?

Get a detailed picture of the Financial Cards and Payments market; Pinpoint growth sectors and identify factors driving change; Understand the competitive environment, the market's major players and leading brands; Use five-year forecasts to assess how the market is predicted to develop.
Table of Contents
Product Code: FCZA

TABLE OF CONTENTS

List OF CONTENTS AND TABLES

EXECUTIVE SUMMARY

COVID-19 impact on consumer payments

COVID-19 country impact

Number of open loop pre-paid cards continues to rise in 2020 due to use of government benefit cards and financial assistance in the form of grants

M-commerce continues to record impressive performance driven by further move towards digitalisation and driven by affluent, younger, tech-savvy consumers

Consolidated competitive landscape with pandemic set to impact a number of players in varying ways

What next for consumer payments?

MARKET INDICATORS

Table 1 Number of POS Terminals: Units 2015-2020 Table 2 Number of ATMs: Units 2015-2020 Table 3 Value Lost to Fraud 2015-2020 Table 4 Card Expenditure by Location 2020 Table 5 Financial Cards in Circulation by Type: % Number of Cards 2015-2020 Table 6 Domestic versus Foreign Spend 2020

MARKET DATA

Table 7 Financial Cards by Category: Number of Cards in Circulation 2015-2020 Table 8 Financial Cards by Category: Number of Accounts 2015-2020 Table 9 Financial Cards Transactions by Category: Value 2015-2020 Table 10 Financial Cards by Category: Number of Transactions 2015-2020 Table 11 Consumer Payments by Category: Value 2015-2020 Table 12 Consumer Payments by Category: Number of Transactions 2015-2020 Table 13 M-Commerce by Category: Value 2015-2020 Table 14 M-Commerce by Category: % Value Growth 2015-2020 Table 15 Financial Cards: Number of Cards by Issuer 2015-2019 Table 16 Financial Cards: Number of Cards by Operator 2015-2019 Table 17 Financial Cards: Card Payment Transactions Value by Operator 2015-2019 Table 18 Financial Cards: Card Payment Transactions Value by Issuer 2015-2019 Table 19 Forecast Financial Cards by Category: Number of Cards in Circulation 2020-2025 Table 20 Forecast Financial Cards by Category: Number of Accounts 2020-2025 Table 21 Forecast Financial Cards Transactions by Category: Value 2020-2025 Table 22 Forecast Financial Cards by Category: Number of Transactions 2020-2025 Table 23 Forecast Consumer Payments by Category: Value 2020-2025 Table 24 Forecast Consumer Payments by Category: Number of Transactions 2020-2025 Table 25 Forecast M-Commerce by Category: Value 2020-2025 Table 26 Forecast M-Commerce by Category: % Value Growth 2020-2025

DISCLAIMER

GLOBAL MACROECONOMIC ENVIRONMENT

GLOBAL INDUSTRY ENVIRONMENT

SOURCES

Summary 1 Research Sources

KEY DATA FINDINGS

2020 IMPACT

Rising unemployment and weak consumer sentiment as a result of the pandemic reduces usage and spending via debit cards in 2020 due to greater focus on essential goods

Number of debit cards continues to rise supported by move away from cash during pandemic with greater uptake of contactless smart cards

Consolidated competitive landscape within debit cards amongst major issuers but end of review period sees a number of disruptive digital banks enter

RECOVERY AND OPPORTUNITIES

Stronger performance predicted for debit cards over the course of the forecast period, driven by drive to attract unbanked in a further move away from cash

Leading banks likely to look to digital tools to improve customer service in the face of growing competition from digital banks

Increasing popularity of mobile m-commerce to be supported by investment by leading banks

CATEGORY DATA

Table 27 Debit Cards: Number of Cards in Circulation 2015-2020 Table 28 Debit Cards Transactions 2015-2020 Table 29 Debit Cards in Circulation: % Growth 2015-2020 Table 30 Debit Cards Transactions: % Growth 2015-2020 Table 31 Debit Cards: Number of Cards by Issuer 2015-2019 Table 32 Debit Cards: Number of Cards by Operator 2015-2019 Table 33 Debit Cards Payment Transaction Value by Issuer 2015-2019 Table 34 Debit Cards Payment Transaction Value by Operator 2015-2019 Table 35 Forecast Debit Cards: Number of Cards in Circulation 2020-2025 Table 36 Forecast Debit Cards Transactions 2020-2025 Table 37 Forecast Debit Cards in Circulation: % Growth 2020-2025 Table 38 Forecast Debit Cards Transactions: % Growth 2020-2025

KEY DATA FINDINGS

2020 IMPACT

Declines across credit cards due to concerns relating to over-indebtedness but personal credit card utilisation significantly rises in 2020

Payment relief for struggling consumers introduced by banks during initial lockdown period

Consolidated competitive landscape within credit cards but digital banks gain momentum during lockdown

RECOVERY AND OPPORTUNITIES

Slow start to recovery with credit cards unlikely to surpass pre-pandemic levels until 2025 in terms of transaction value

Credit cards set to become increasingly competitive landscape as main issuers look to maintain customers and address threat of dynamic digital banks

Value lost to fraud likely to drive greater security measures to attract customers

CATEGORY DATA

Table 39 Credit Cards: Number of Cards in Circulation 2015-2020 Table 40 Credit Cards Transactions 2015-2020 Table 41 Credit Cards in Circulation: % Growth 2015-2020 Table 42 Credit Cards Transactions: % Growth 2015-2020 Table 43 Commercial Credit Cards: Number of Cards in Circulation 2015-2020 Table 44 Commercial Credit Cards Transactions 2015-2020 Table 45 Commercial Credit Cards in Circulation: % Growth 2015-2020 Table 46 Commercial Credit Cards Transactions: % Growth 2015-2020 Table 47 Personal Credit Cards: Number of Cards in Circulation 2015-2020 Table 48 Personal Credit Cards Transactions 2015-2020 Table 49 Personal Credit Cards in Circulation: % Growth 2015-2020 Table 50 Personal Credit Cards Transactions: % Growth 2015-2020 Table 51 Credit Cards: Number of Cards by Issuer 2015-2019 Table 52 Credit Cards: Number of Cards by Operator 2015-2019 Table 53 Credit Cards Payment Transaction Value by Issuer 2015-2019 Table 54 Credit Cards Payment Transaction Value by Operator 2015-2019 Table 55 Commercial Credit Cards: Number of Cards by Issuer 2015-2019 Table 56 Commercial Credit Cards: Number of Cards by Operator 2015-2019 Table 57 Commercial Credit Cards Payment Transaction Value by Issuer 2015-2019 Table 58 Commercial Credit Cards Payment Transaction Value by Operator 2015-2019 Table 59 Personal Credit Cards: Number of Cards by Issuer 2015-2019 Table 60 Personal Credit Cards: Number of Cards by Operator 2015-2019 Table 61 Personal Credit Cards Payment Transaction Value by Issuer 2015-2019 Table 62 Personal Credit Cards Payment Transaction Value by Operator 2015-2019 Table 63 Forecast Credit Cards: Number of Cards in Circulation 2020-2025 Table 64 Forecast Credit Cards Transactions 2020-2025 Table 65 Forecast Credit Cards in Circulation: % Growth 2020-2025 Table 66 Forecast Credit Cards Transactions: % Growth 2020-2025 Table 67 Forecast Commercial Credit Cards: Number of Cards in Circulation 2020-2025 Table 68 Forecast Commercial Credit Cards Transactions 2020-2025 Table 69 Forecast Commercial Credit Cards in Circulation: % Growth 2020-2025 Table 70 Forecast Commercial Credit Cards Transactions: % Growth 2020-2025 Table 71 Forecast Personal Credit Cards: Number of Cards in Circulation 2020-2025 Table 72 Forecast Personal Credit Cards Transactions 2020-2025 Table 73 Forecast Personal Credit Cards in Circulation: % Growth 2020-2025 Table 74 Forecast Personal Credit Cards Transactions: % Growth 2020-2025

KEY DATA FINDINGS

2020 IMPACT

Notable declines across the niche of charge cards due to lockdown

More notable declines for commercial charge cards in 2020 due to travel restrictions

Highly consolidated competitive landscape for charge cards

RECOVERY AND OPPORTUNITIES

Charge cards set to gradually recover depending on lifting of travel restrictions heading into 2021 and consumers' concerns over air travel

Commercial charge cards set to be the weaker performer with competition from credit cards

Charge cards likely to remain consolidated niche but digitalisation within South African financial cards could drive innovation within the category

CATEGORY DATA

Table 75 Charge Cards: Number of Cards in Circulation 2015-2020 Table 76 Charge Cards Transactions 2015-2020 Table 77 Charge Cards in Circulation: % Growth 2015-2020 Table 78 Charge Cards Transactions: % Growth 2015-2020 Table 79 Commercial Charge Cards: Number of Cards in Circulation 2015-2020 Table 80 Commercial Charge Cards Transactions 2015-2020 Table 81 Commercial Charge Cards in Circulation: % Growth 2015-2020 Table 82 Commercial Charge Cards Transactions: % Growth 2015-2020 Table 83 Personal Charge Cards: Number of Cards in Circulation 2015-2020 Table 84 Personal Charge Cards Transactions 2015-2020 Table 85 Personal Charge Cards in Circulation: % Growth 2015-2020 Table 86 Personal Charge Cards Transactions: % Growth 2015-2020 Table 87 Charge Cards: Number of Cards by Issuer 2015-2019 Table 88 Charge Cards: Number of Cards by Operator 2015-2019 Table 89 Charge Cards Payment Transaction Value by Issuer 2015-2019 Table 90 Charge Cards Payment Transaction Value by Operator 2015-2019 Table 91 Commercial Charge Cards: Number of Cards by Issuer 2015-2019 Table 92 Commercial Charge Cards: Number of Cards by Operator 2015-2019 Table 93 Commercial Charge Cards Payment Transaction Value by Issuer 2015-2019 Table 94 Commercial Charge Cards Payment Transaction Value by Operator 2015-2019 Table 95 Personal Charge Cards: Number of Cards by Issuer 2015-2019 Table 96 Personal Charge Cards: Number of Cards by Operator 2015-2019 Table 97 Personal Charge Cards Transaction Value by Issuer 2015-2019 Table 98 Personal Charge Cards Transaction Value by Operator 2015-2019 Table 99 Forecast Charge Cards: Number of Cards in Circulation 2020-2025 Table 100 Forecast Charge Cards Transactions 2020-2025 Table 101 Forecast Charge Cards in Circulation: % Growth 2020-2025 Table 102 Forecast Charge Cards Transactions: % Growth 2020-2025 Table 103 Forecast Commercial Charge Cards: Number of Cards in Circulation 2020-2025 Table 104 Forecast Commercial Charge Cards Transactions 2020-2025 Table 105 Forecast Commercial Charge Cards in Circulation: % Growth 2020-2025 Table 106 Forecast Commercial Charge Cards Transactions: % Growth 2020-2025 Table 107 Forecast Personal Charge Cards: Number of Cards in Circulation 2020-2025 Table 108 Forecast Personal Charge Cards Transactions 2020-2025 Table 109 Forecast Personal Charge Cards in Circulation: % Growth 2020-2025 Table 110 Forecast Personal Charge Cards Transactions: % Growth 2020-2025

KEY DATA FINDINGS

2020 IMPACT

Number of open loop pre-paid cards continues to rise, boosted by increasing number of unbanked demanding access to government relief funding as result of pandemic

More significant declines for closed loop pre-paid cards in 2020 due to dominance of transportation cards, with latter impacted by lockdown

Consolidated competitive landscape with South African Postbank now issuing SASSA grants

RECOVERY AND OPPORTUNITIES

More positive outlook for pre-paid cards from 2021 onwards but average spend per transaction unlikely to return to pre-pandemic levels

Despite rising closed loop pre-paid card numbers, contactless technology could offer further competition as it continues to develop in the country

Digitalisation trend likely to further influence development of pre-paid cards

CATEGORY DATA

Table 111 Pre-paid Cards: Number of Cards in Circulation 2015-2020 Table 112 Pre-paid Cards Transactions 2015-2020 Table 113 Pre-paid Cards in Circulation: % Growth 2015-2020 Table 114 Pre-paid Cards Transactions: % Growth 2015-2020 Table 115 Closed Loop Pre-paid Cards Transactions 2015-2020 Table 116 Closed Loop Pre-paid Cards Transactions: % Growth 2015-2020 Table 117 Open Loop Pre-paid Cards Transactions 2015-2020 Table 118 Open Loop Pre-paid Cards Transactions: % Growth 2015-2020 Table 119 Pre-paid Cards: Number of Cards by Issuer 2015-2019 Table 120 Pre-paid Cards: Number of Cards by Operator 2015-2019 Table 121 Pre-paid Cards Transaction Value by Issuer 2015-2019 Table 122 Pre-paid Cards Transaction Value by Operator 2015-2019 Table 123 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2015-2019 Table 124 Closed Loop Pre-paid Cards: Number of Cards by Operator 2015-2019 Table 125 Closed Loop Pre-paid Cards Transaction Value by Issuer 2015-2019 Table 126 Closed Loop Pre-paid Cards Transaction Value by Operator 2015-2019 Table 127 Open Loop Pre-paid Cards: Number of Cards by Issuer 2015-2019 Table 128 Open Loop Pre-paid Cards: Number of Cards by Operator 2015-2019 Table 129 Open Loop Pre-paid Cards Transaction Value by Issuer 2015-2019 Table 130 Open Loop Pre-paid Cards Transaction Value by Operator 2015-2019 Table 131 Forecast Pre-paid Cards: Number of Cards in Circulation 2020-2025 Table 132 Forecast Pre-paid Cards Transactions 2020-2025 Table 133 Forecast Pre-paid Cards in Circulation: % Growth 2020-2025 Table 134 Forecast Pre-paid Cards Transactions: % Growth 2020-2025 Table 135 Forecast Closed Loop Pre-paid Cards Transactions 2020-2025 Table 136 Forecast Closed Loop Pre-paid Cards Transactions: % Growth 2020-2025 Table 137 Forecast Open Loop Pre-paid Cards Transactions 2020-2025 Table 138 Forecast Open Loop Pre-paid Cards Transactions: % Growth 2020-2025

KEY DATA FINDINGS

2020 IMPACT

Closure of non-essential stores during lockdown significantly impacts store cards in 2020 but cards linked to purchase of groceries likely to fare better

Retailers encourage consumers to use store cards online during pandemic in line with general switch towards e-commerce

Fairly fragmented competitive landscape in terms of store cards in circulation, with pandemic having varying impact on issuers

RECOVERY AND OPPORTUNITIES

Gradual improvement predicted for store cards over the course of the forecast period, although transaction value unlikely to return to pre-pandemic levels

Issuers likely to remain cautious regarding amount of credit they offer customers due to concerns over bad debt

Digitalisation trend could offer issuers further scope for development

CATEGORY DATA

Table 139 Store Cards: Number of Cards in Circulation 2015-2020 Table 140 Store Cards Transactions 2015-2020 Table 141 Store Cards in Circulation: % Growth 2015-2020 Table 142 Store Cards Transactions: % Growth 2015-2020 Table 143 Store Cards: Number of Cards by Issuer 2015-2019 Table 144 Store Cards: Payment Transaction Value by Issuer 2015-2019 Table 145 Forecast Store Cards: Number of Cards in Circulation 2020-2025 Table 146 Forecast Store Cards Transactions 2020-2025 Table 147 Forecast Store Cards in Circulation: % Growth 2020-2025 Table 148 Forecast Store Cards Transactions: % Growth 2020-2025