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COVID-19 has had a significant impact on both consumers and merchants in Indonesia in 2020. Large-scale social restrictions and social distancing (PSSB measures) have resulted in a sharp decline in spending on everything but essential items, while travel and entertainment charges have also been hard hit with tourism largely suspended for much of the year. All of this has resulted in a steep drop in card payment transactions. With household income under pressure, many households have postponed ma...
Euromonitor International's Financial Cards and Payments in Indonesia report establishes the size and structure of the market for ATMs cards, smart cards, credit cards, debit cards, charge cards, pre-paid cards and store cards. It looks at key players in the market (issuers and operators), number of cards in circulation, numbers transactions and value of transactions. It offers strategic analysis of sector forecasts and trends to watch.
Product coverage: Financial Cards in Circulation, M-Commerce, Transactions.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
List OF CONTENTS AND TABLES
EXECUTIVE SUMMARY
COVID-19 impact on consumer payments
COVID-19 country impact
Government takes steps to support workers and the economy
Digital payments thrive in 2020 as consumers go online
After strong growth GPN is expected to see its growth impeded by a lack of online functionality
What next for consumer payments?
MARKET INDICATORS
Table 1 Number of POS Terminals: Units 2015-2020 Table 2 Number of ATMs: Units 2015-2020 Table 3 Value Lost to Fraud 2015-2020 Table 4 Card Expenditure by Location 2020 Table 5 Financial Cards in Circulation by Type: % Number of Cards 2015-2020 Table 6 Domestic versus Foreign Spend 2020MARKET DATA
Table 7 Financial Cards by Category: Number of Cards in Circulation 2015-2020 Table 8 Financial Cards by Category: Number of Accounts 2015-2020 Table 9 Financial Cards Transactions by Category: Value 2015-2020 Table 10 Financial Cards by Category: Number of Transactions 2015-2020 Table 11 Consumer Payments by Category: Value 2015-2020 Table 12 Consumer Payments by Category: Number of Transactions 2015-2020 Table 13 M-Commerce by Category: Value 2015-2020 Table 14 M-Commerce by Category: % Value Growth 2015-2020 Table 15 Financial Cards: Number of Cards by Issuer 2015-2019 Table 16 Financial Cards: Number of Cards by Operator 2015-2019 Table 17 Financial Cards: Card Payment Transactions Value by Operator 2015-2019 Table 18 Financial Cards: Card Payment Transactions Value by Issuer 2015-2019 Table 19 Forecast Financial Cards by Category: Number of Cards in Circulation 2020-2025 Table 20 Forecast Financial Cards by Category: Number of Accounts 2020-2025 Table 21 Forecast Financial Cards Transactions by Category: Value 2020-2025 Table 22 Forecast Financial Cards by Category: Number of Transactions 2020-2025 Table 23 Forecast Consumer Payments by Category: Value 2020-2025 Table 24 Forecast Consumer Payments by Category: Number of Transactions 2020-2025 Table 25 Forecast M-Commerce by Category: Value 2020-2025 Table 26 Forecast M-Commerce by Category: % Value Growth 2020-2025DISCLAIMER
GLOBAL MACROECONOMIC ENVIRONMENT
GLOBAL INDUSTRY ENVIRONMENT
SOURCES
Summary 1 Research SourcesKEY DATA FINDINGS
2020 IMPACT
COVID-19 forces consumers to curb non-essential spending while limitations on the use of GPN debit cards present an obstacle to growth
New card issuance impeded by COVID-19
Arrival of online debit cards influencing competitive landscape
RECOVERY AND OPPORTUNITIES
E-commerce offers huge opportunity for growth of debit cards
Mastercard and Visa expected to remain important despite rise of GPN
Economic uncertainty and the rise of digital payments threaten to undermine growth
CATEGORY DATA
Table 27 Debit Cards: Number of Cards in Circulation 2015-2020 Table 28 Debit Cards Transactions 2015-2020 Table 29 Debit Cards in Circulation: % Growth 2015-2020 Table 30 Debit Cards Transactions: % Growth 2015-2020 Table 31 Debit Cards: Number of Cards by Issuer 2015-2019 Table 32 Debit Cards: Number of Cards by Operator 2015-2019 Table 33 Debit Cards Payment Transaction Value by Issuer 2015-2019 Table 34 Debit Cards Payment Transaction Value by Operator 2015-2019 Table 35 Forecast Debit Cards: Number of Cards in Circulation 2020-2025 Table 36 Forecast Debit Cards Transactions 2020-2025 Table 37 Forecast Debit Cards in Circulation: % Growth 2020-2025 Table 38 Forecast Debit Cards Transactions: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Credit card transactions drop sharply as stores close and consumers tighten their belts
Banks struggle to attract new customers while businesses reign in spending on commercial credit cards
Mastercard mounting challenge to Visa
RECOVERY AND OPPORTUNITIES
Economic uncertainty casts a cloud over the future of credit cards
Digital pay later services offer an alternative to credit cards
Travel likely to be impacted putting downward pressure on both personal and commercial credit cards
CATEGORY DATA
Table 39 Credit Cards: Number of Cards in Circulation 2015-2020 Table 40 Credit Cards Transactions 2015-2020 Table 41 Credit Cards in Circulation: % Growth 2015-2020 Table 42 Credit Cards Transactions: % Growth 2015-2020 Table 43 Commercial Credit Cards: Number of Cards in Circulation 2015-2020 Table 44 Commercial Credit Cards Transactions 2015-2020 Table 45 Commercial Credit Cards in Circulation: % Growth 2015-2020 Table 46 Commercial Credit Cards Transactions: % Growth 2015-2020 Table 47 Personal Credit Cards: Number of Cards in Circulation 2015-2020 Table 48 Personal Credit Cards Transactions 2015-2020 Table 49 Personal Credit Cards in Circulation: % Growth 2015-2020 Table 50 Personal Credit Cards Transactions: % Growth 2015-2020 Table 51 Credit Cards: Number of Cards by Issuer 2015-2019 Table 52 Credit Cards: Number of Cards by Operator 2015-2019 Table 53 Credit Cards Payment Transaction Value by Issuer 2015-2019 Table 54 Credit Cards Payment Transaction Value by Operator 2015-2019 Table 55 Commercial Credit Cards: Number of Cards by Issuer 2015-2019 Table 56 Commercial Credit Cards: Number of Cards by Operator 2015-2019 Table 57 Commercial Credit Cards Payment Transaction Value by Issuer 2015-2019 Table 58 Commercial Credit Cards Payment Transaction Value by Operator 2015-2019 Table 59 Personal Credit Cards: Number of Cards by Issuer 2015-2019 Table 60 Personal Credit Cards: Number of Cards by Operator 2015-2019 Table 61 Personal Credit Cards Payment Transaction Value by Issuer 2015-2019 Table 62 Personal Credit Cards Payment Transaction Value by Operator 2015-2019 Table 63 Forecast Credit Cards: Number of Cards in Circulation 2020-2025 Table 64 Forecast Credit Cards Transactions 2020-2025 Table 65 Forecast Credit Cards in Circulation: % Growth 2020-2025 Table 66 Forecast Credit Cards Transactions: % Growth 2020-2025 Table 67 Forecast Commercial Credit Cards: Number of Cards in Circulation 2020-2025 Table 68 Forecast Commercial Credit Cards Transactions 2020-2025 Table 69 Forecast Commercial Credit Cards in Circulation: % Growth 2020-2025 Table 70 Forecast Commercial Credit Cards Transactions: % Growth 2020-2025 Table 71 Forecast Personal Credit Cards: Number of Cards in Circulation 2020-2025 Table 72 Forecast Personal Credit Cards Transactions 2020-2025 Table 73 Forecast Personal Credit Cards in Circulation: % Growth 2020-2025 Table 74 Forecast Personal Credit Cards Transactions: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
COVID-19 limits overall consumer spending including for charge cards
Impact on travel and entertainment makes American Express a hard sell
Commercial charge cards impacted by the measures to control COVID-19
RECOVERY AND OPPORTUNITIES
Charge cards unlikely to see a swift recovery as consumers face up to an uncertain economic future
Commercial charge cards could suffer as companies look for cost-cutting measures
Alternative payment options expected to limit demand for charge cards
CATEGORY DATA
Table 75 Charge Cards: Number of Cards in Circulation 2015-2020 Table 76 Charge Cards Transactions 2015-2020 Table 77 Charge Cards in Circulation: % Growth 2015-2020 Table 78 Charge Cards Transactions: % Growth 2015-2020 Table 79 Commercial Charge Cards: Number of Cards in Circulation 2015-2020 Table 80 Commercial Charge Cards Transactions 2015-2020 Table 81 Commercial Charge Cards in Circulation: % Growth 2015-2020 Table 82 Commercial Charge Cards Transactions: % Growth 2015-2020 Table 83 Personal Charge Cards: Number of Cards in Circulation 2015-2020 Table 84 Personal Charge Cards Transactions 2015-2020 Table 85 Personal Charge Cards in Circulation: % Growth 2015-2020 Table 86 Personal Charge Cards Transactions: % Growth 2015-2020 Table 87 Charge Cards: Number of Cards by Issuer 2015-2019 Table 88 Charge Cards: Number of Cards by Operator 2015-2019 Table 89 Charge Cards Payment Transaction Value by Issuer 2015-2019 Table 90 Charge Cards Payment Transaction Value by Operator 2015-2019 Table 91 Commercial Charge Cards: Number of Cards by Issuer 2015-2019 Table 92 Commercial Charge Cards: Number of Cards by Operator 2015-2019 Table 93 Commercial Charge Cards Payment Transaction Value by Issuer 2015-2019 Table 94 Commercial Charge Cards Payment Transaction Value by Operator 2015-2019 Table 95 Personal Charge Cards: Number of Cards by Issuer 2015-2019 Table 96 Personal Charge Cards: Number of Cards by Operator 2015-2019 Table 97 Personal Charge Cards Transaction Value by Issuer 2015-2019 Table 98 Personal Charge Cards Transaction Value by Operator 2015-2019 Table 99 Forecast Charge Cards: Number of Cards in Circulation 2020-2025 Table 100 Forecast Charge Cards Transactions 2020-2025 Table 101 Forecast Charge Cards in Circulation: % Growth 2020-2025 Table 102 Forecast Charge Cards Transactions: % Growth 2020-2025 Table 103 Forecast Commercial Charge Cards: Number of Cards in Circulation 2020-2025 Table 104 Forecast Commercial Charge Cards Transactions 2020-2025 Table 105 Forecast Commercial Charge Cards in Circulation: % Growth 2020-2025 Table 106 Forecast Commercial Charge Cards Transactions: % Growth 2020-2025 Table 107 Forecast Personal Charge Cards: Number of Cards in Circulation 2020-2025 Table 108 Forecast Personal Charge Cards Transactions 2020-2025 Table 109 Forecast Personal Charge Cards in Circulation: % Growth 2020-2025 Table 110 Forecast Personal Charge Cards Transactions: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Drop in travel and transport due to PSBB hits pre-paid cards hard
Lebaran impacted by COVID-19 as consumers forced to remain at home
Open loop pre-paid cards dominate with consumers looking flexibility
RECOVERY AND OPPORTUNITIES
Move to new server-based toll system threatens pre-paid cards
Alternative payment options could render pre-paid cards obsolete
Closed loop pre-paid cards expected to gradually fall out of use
CATEGORY DATA
Table 111 Pre-paid Cards: Number of Cards in Circulation 2015-2020 Table 112 Pre-paid Cards Transactions 2015-2020 Table 113 Pre-paid Cards in Circulation: % Growth 2015-2020 Table 114 Pre-paid Cards Transactions: % Growth 2015-2020 Table 115 Closed Loop Pre-paid Cards Transactions 2015-2020 Table 116 Closed Loop Pre-paid Cards Transactions: % Growth 2015-2020 Table 117 Open Loop Pre-paid Cards Transactions 2015-2020 Table 118 Open Loop Pre-paid Cards Transactions: % Growth 2015-2020 Table 119 Pre-paid Cards: Number of Cards by Issuer 2015-2019 Table 120 Pre-paid Cards: Number of Cards by Operator 2015-2019 Table 121 Pre-paid Cards Transaction Value by Issuer 2015-2019 Table 122 Pre-paid Cards Transaction Value by Operator 2015-2019 Table 123 Closed Loop Pre-paid Cards: Number of Cards by Issuer 2015-2019 Table 124 Closed Loop Pre-paid Cards: Number of Cards by Operator 2015-2019 Table 125 Closed Loop Pre-paid Cards Transaction Value by Issuer 2015-2019 Table 126 Closed Loop Pre-paid Cards Transaction Value by Operator 2015-2019 Table 127 Open Loop Pre-paid Cards: Number of Cards by Issuer 2015-2019 Table 128 Open Loop Pre-paid Cards: Number of Cards by Operator 2015-2019 Table 129 Open Loop Pre-paid Cards Transaction Value by Issuer 2015-2019 Table 130 Open Loop Pre-paid Cards Transaction Value by Operator 2015-2019 Table 131 Forecast Pre-paid Cards: Number of Cards in Circulation 2020-2025 Table 132 Forecast Pre-paid Cards Transactions 2020-2025 Table 133 Forecast Pre-paid Cards in Circulation: % Growth 2020-2025 Table 134 Forecast Pre-paid Cards Transactions: % Growth 2020-2025 Table 135 Forecast Closed Loop Pre-paid Cards Transactions 2020-2025 Table 136 Forecast Closed Loop Pre-paid Cards Transactions: % Growth 2020-2025 Table 137 Forecast Open Loop Pre-paid Cards Transactions 2020-2025 Table 138 Forecast Open Loop Pre-paid Cards Transactions: % Growth 2020-20252020 IMPACT