Product Code: CFSNZ
TABLE OF CONTENTS
EXECUTIVE SUMMARY
Consumer foodservice in 2021: The big picture
2021 key trends
Competitive landscape
Independent foodservice developments
What next for consumer foodservice?
MARKET DATA
Table 1: Units, Transactions and Value Sales in Consumer Foodservice 2016-2021
Table 2: Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2016-2021
Table 3: Consumer Foodservice by Independent vs Chained by Type: Units/Outlets 2021
Table 4: Consumer Foodservice by Independent vs Chained: % Foodservice Value 2016-2021
Table 5: Sales in Consumer Foodservice by Eat-In vs Delivery and To-Go: % Foodservice Value 2016-2021
Table 6: Sales in Consumer Foodservice by Food vs Drink Split: % Foodservice Value 2016-2021
Table 7: Sales in Consumer Foodservice by Food vs Drink Split by Type: % Foodservice Value 2021
Table 8: Sales in Consumer Foodservice by Online/Offline Ordering: % Foodservice Value 2016-2021
Table 9: Sales in Consumer Foodservice by Location: % Foodservice Value 2016-2021
Table 10: GBO Company Shares in Chained Consumer Foodservice: % Foodservice Value 2017-2021
Table 11: GBN Brand Shares in Chained Consumer Foodservice: % Foodservice Value 2018-2021
Table 12: GBN Brand Shares in Chained Consumer Foodservice: Units/Outlets 2021
Table 13: Forecast Units, Transactions and Value Sales in Consumer Foodservice 2021-2026
Table 14: Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2021-2026
DISCLAIMER
SOURCES
Summary 1: Research Sources
LIMITED-SERVICE RESTAURANTS IN NEW ZEALAND
KEY DATA FINDINGS
2021 DEVELOPMENTS
Overall sales growth maintained thanks to development of drive-through services
Rising demand for contactless home delivery with growing presence of third party delivery platforms
No-meat protein products see rising demand thanks to high proportion of veganism
PROSPECTS AND OPPORTUNITIES
Sustainability trend will have a major influence on packaging, menu items, and communication strategies in limited-service restaurants
Interest in being close to consumers to lead to container store trend
On-premises contactless technologies will meet safety and convenience trends
CATEGORY DATA
Table 15: Limited-Service Restaurants by Category: Units/Outlets 2016-2021
Table 16: Sales in Limited-Service Restaurants by Category: Number of Transactions 2016-2021
Table 17: Sales in Limited-Service Restaurants by Category: Foodservice Value 2016-2021
Table 18: Limited-Service Restaurants by Category: % Units/Outlets Growth 2016-2021
Table 19: Sales in Limited-Service Restaurants by Category: % Transaction Growth 2016-2021
Table 20: Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2016-2021
Table 21: GBO Company Shares in Chained Limited-Service Restaurants: % Foodservice Value 2017-2021
Table 22: GBN Brand Shares in Chained Limited-Service Restaurants: % Foodservice Value 2018-2021
Table 23: Forecast Limited-Service Restaurants by Category: Units/Outlets 2021-2026
Table 24: Forecast Sales in Limited-Service Restaurants by Category: Number of Transactions 2021-2026
Table 25: Forecast Sales in Limited-Service Restaurants by Category: Foodservice Value 2021-2026
Table 26: Forecast Limited-Service Restaurants by Category: % Units/Outlets Growth 2021-2026
Table 27: Forecast Sales in Limited-Service Restaurants by Category: % Transaction Growth 2021-2026
Table 28: Forecast Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2021-2026
CAFES/BARS IN NEW ZEALAND
KEY DATA FINDINGS
2021 DEVELOPMENTS
Cafes/bars are negatively affected by pandemic as border and alert level restrictions limit number of customers
Cafes show increasing dependence on online presence and contactless sales
Location plays a large role in performance of cafes/bars in 2021
PROSPECTS AND OPPORTUNITIES
Café sales set to be challenged by at-home consumption and supply cost increases
Contactless payment and delivery will remain vital part of cafes/bars sales
Sustainability and health awareness will continue to be major influences on category operator strategies
CATEGORY DATA
Table 29: Cafes/Bars by Category: Units/Outlets 2016-2021
Table 30: Sales in Cafes/Bars by Category: Number of Transactions 2016-2021
Table 31: Sales in Cafes/Bars by Category: Foodservice Value 2016-2021
Table 32: Cafes/Bars by Category: % Units/Outlets Growth 2016-2021
Table 33: Sales in Cafes/Bars by Category: % Transaction Growth 2016-2021
Table 34: Sales in Cafes/Bars by Category: % Foodservice Value Growth 2016-2021
Table 35: GBO Company Shares in Chained Cafes/Bars: % Foodservice Value 2017-2021
Table 36: GBN Brand Shares in Chained Cafes/Bars: % Foodservice Value 2018-2021
Table 37: Forecast Cafes/Bars by Category: Units/Outlets 2021-2026
Table 38: Forecast Sales in Cafes/Bars by Category: Number of Transactions 2021-2026
Table 39: Forecast Sales in Cafes/Bars by Category: Foodservice Value 2021-2026
Table 40: Forecast Cafes/Bars by Category: % Units/Outlets Growth 2021-2026
Table 41: Forecast Sales in Cafes/Bars by Category: % Transaction Growth 2021-2026
Table 42: Forecast Sales in Cafes/Bars by Category: % Foodservice Value Growth 2021-2026
FULL-SERVICE RESTAURANTS IN NEW ZEALAND
KEY DATA FINDINGS
2021 DEVELOPMENTS
Restrictions made 2021 a more difficult year than 2020, leading to the permanent closure of many restaurants
Labour shortage and rising costs create a bleak operating environment for channel
Flexible outdoor dining arrangement offered to help restaurant businesses
PROSPECTS AND OPPORTUNITIES
Outdoor dining will become the norm in the post-COVID-19 landscape
Contactless technology and health offerings will rise in popularity
Desire for convenience and at-home consumption drives demand for prepared meals and meal kits
CATEGORY DATA
Table 43: Full-Service Restaurants by Category: Units/Outlets 2016-2021
Table 44: Sales in Full-Service Restaurants by Category: Number of Transactions 2016-2021
Table 45: Sales in Full-Service Restaurants by Category: Foodservice Value 2016-2021
Table 46: Full-Service Restaurants by Category: % Units/Outlets Growth 2016-2021
Table 47: Sales in Full-Service Restaurants by Category: % Transaction Growth 2016-2021
Table 48: Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2016-2021
Table 49: GBO Company Shares in Chained Full-Service Restaurants: % Foodservice Value 2017-2021
Table 50: GBN Brand Shares in Chained Full-Service Restaurants: % Foodservice Value 2018-2021
Table 51: Forecast Full-Service Restaurants by Category: Units/Outlets 2021-2026
Table 52: Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2021-2026
Table 53: Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2021-2026
Table 54: Forecast Full-Service Restaurants by Category: % Units/Outlets Growth 2021-2026
Table 55: Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2021-2026
Table 56: Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2021-2026
SELF-SERVICE CAFETERIAS IN NEW ZEALAND
KEY DATA FINDINGS
2021 DEVELOPMENTS
Negative effect due to covid-19 restrictions and limited events
Safety and hygiene are issues for buffet services during pandemic
Operators launch takeaway and home-delivery options
PROSPECTS AND OPPORTUNITIES
Category recovery to remain dependent on the return of travel and tourism
Safety measures will cause an uneven effect
Innovative independents focusing on local and fresh ingredients will perform better than chained counterparts
CATEGORY DATA
Table 57: Self-Service Cafeterias: Units/Outlets 2016-2021
Table 58: Sales in Self-Service Cafeterias: Number of Transactions 2016-2021
Table 59: Sales in Self-Service Cafeterias: Foodservice Value 2016-2021
Table 60: Sales in Self-Service Cafeterias: % Units/Outlets Growth 2016-2021
Table 61: Sales in Self-Service Cafeterias: % Transaction Growth 2016-2021
Table 62: Sales in Self-Service Cafeterias: % Foodservice Value Growth 2016-2021
Table 63: Forecast Self-Service Cafeterias: Units/Outlets 2021-2026
Table 64: Forecast Sales in Self-Service Cafeterias: Number of Transactions 2021-2026
Table 65: Forecast Sales in Self-Service Cafeterias: Foodservice Value 2021-2026
Table 66: Forecast Self-Service Cafeterias: % Units/Outlets Growth 2021-2026
Table 67: Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2021-2026
Table 68: Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2021-2026
STREET STALLS/KIOSKS IN NEW ZEALAND
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdowns and COVID-19 alert levels strongly hamper sales in city areas
No outdoor gatherings means that operators must innovate to survive
Operators shift to click-and-collect and online ordering to boost sales prospects
PROSPECTS AND OPPORTUNITIES
Fast value sales recovery driven by outdoor events despite reduced outlet numbers
Technology is an opportunity to help support category recovery
Sustainability and health awareness to influence menu items and packaging
CATEGORY DATA
Table 69: Street Stalls/Kiosks: Units/Outlets 2016-2021
Table 70: Sales in Street Stalls/Kiosks: Number of Transactions 2016-2021
Table 71: Sales in Street Stalls/Kiosks: Foodservice Value 2016-2021
Table 72: Street Stalls/Kiosks: % Units/Outlets Growth 2016-2021
Table 73: Sales in Street Stalls/Kiosks: % Transaction Growth 2016-2021
Table 74: Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2016-2021
Table 75: GBO Company Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2017-2021
Table 76: GBN Brand Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2018-2021
Table 77: Forecast Street Stalls/Kiosks: Units/Outlets 2021-2026
Table 78: Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2021-2026
Table 79: Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2021-2026
Table 80: Forecast Street Stalls/Kiosks: % Units/Outlets Growth 2021-2026
Table 81: Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2021-2026
Table 82: Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2021-2026
CONSUMER FOODSERVICE BY LOCATION IN NEW ZEALAND
KEY DATA FINDINGS
2021 DEVELOPMENTS
The further from the central business district, the better for business
Travel locations are hardest hit due to stringent COVID-19 measures
PROSPECTS AND OPPORTUNITIES
Travel and lodging recover but still face some challenges
Steady growth anticipated for standalone locations
CATEGORY DATA
Table 83: Consumer Foodservice by Location: Units/Outlets 2016-2021
Table 84: Sales in Consumer Foodservice by Location: Number of Transactions 2016-2021
Table 85: Sales in Consumer Foodservice by Location: Foodservice Value 2016-2021
Table 86: Consumer Foodservice by Location: % Units/Outlets Growth 2016-2021
Table 87: Sales in Consumer Foodservice by Location: % Transaction Growth 2016-2021
Table 88: Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2016-2021
Table 89: Consumer Foodservice through Standalone: Units/Outlets 2016-2021
Table 90: Sales in Consumer Foodservice through Standalone: Number of Transactions 2016-2021
Table 91: Sales in Consumer Foodservice through Standalone: Foodservice Value 2016-2021
Table 92: Consumer Foodservice through Standalone: % Units/Outlets Growth 2016-2021
Table 93: Sales in Consumer Foodservice through Standalone: % Transaction Growth 2016-2021
Table 94: Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2016-2021
Table 95: Consumer Foodservice through Leisure: Units/Outlets 2016-2021
Table 96: Sales in Consumer Foodservice through Leisure: Number of Transactions 2016-2021
Table 97: Sales in Consumer Foodservice through Leisure: Foodservice Value 2016-2021
Table 98: Consumer Foodservice through Leisure: % Units/Outlets Growth 2016-2021
Table 99: Sales in Consumer Foodservice through Leisure: % Transaction Growth 2016-2021
Table 100: Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2016-2021
Table 101: Consumer Foodservice through Retail: Units/Outlets 2016-2021
Table 102: Sales in Consumer Foodservice through Retail: Number of Transactions 2016-2021
Table 103: Sales in Consumer Foodservice through Retail: Foodservice Value 2016-2021
Table 104: Consumer Foodservice through Retail: % Units/Outlets Growth 2016-2021
Table 105: Sales in Consumer Foodservice through Retail: % Transaction Growth 2016-2021
Table 106: Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2016-2021
Table 107: Consumer Foodservice through Lodging: Units/Outlets 2016-2021
Table 108: Sales in Consumer Foodservice through Lodging: Number of Transactions 2016-2021
Table 109: Sales in Consumer Foodservice through Lodging: Foodservice Value 2016-2021
Table 110: Consumer Foodservice through Lodging: % Units/Outlets Growth 2016-2021
Table 111: Sales in Consumer Foodservice through Lodging: % Transaction Growth 2016-2021
Table 112: Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2016-2021
Table 113: Consumer Foodservice through Travel: Units/Outlets 2016-2021
Table 114: Sales in Consumer Foodservice through Travel: Number of Transactions 2016-2021
Table 115: Sales in Consumer Foodservice through Travel: Foodservice Value 2016-2021
Table 116: Consumer Foodservice through Travel: % Units/Outlets Growth 2016-2021
Table 117: Sales in Consumer Foodservice through Travel: % Transaction Growth 2016-2021
Table 118: Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2016-2021
Table 119: Forecast Consumer Foodservice by Location: Units/Outlets 2021-2026
Table 120: Forecast Sales in Consumer Foodservice by Location: Number of Transactions 2021-2026
Table 121: Forecast Sales in Consumer Foodservice by Location: Foodservice Value 2021-2026
Table 122: Forecast Consumer Foodservice by Location: % Units/Outlets Growth 2021-2026
Table 123: Forecast Sales in Consumer Foodservice by Location: % Transaction Growth 2021-2026
Table 124: Forecast Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2021-2026
Table 125: Forecast Consumer Foodservice through Standalone: Units/Outlets 2021-2026
Table 126: Forecast Sales in Consumer Foodservice through Standalone: Number of Transactions 2021-2026
Table 127: Forecast Sales in Consumer Foodservice through Standalone: Foodservice Value 2021-2026
Table 128: Forecast Consumer Foodservice through Standalone: % Units/Outlets Growth 2021-2026
Table 129: Forecast Sales in Consumer Foodservice through Standalone: % Transaction Growth 2021-2026
Table 130: Forecast Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2021-2026
Table 131: Forecast Consumer Foodservice through Leisure: Units/Outlets 2021-2026
Table 132: Forecast Sales in Consumer Foodservice through Leisure: Number of Transactions 2021-2026
Table 133: Forecast Sales in Consumer Foodservice through Leisure: Foodservice Value 2021-2026
Table 134: Forecast Consumer Foodservice through Leisure: % Units/Outlets Growth 2021-2026
Table 135: Forecast Sales in Consumer Foodservice through Leisure: % Transaction Growth 2021-2026
Table 136: Forecast Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2021-2026
Table 137: Forecast Consumer Foodservice through Retail: Units/Outlets 2021-2026
Table 138: Forecast Sales in Consumer Foodservice through Retail: Number of Transactions 2021-2026
Table 139: Forecast Sales in Consumer Foodservice through Retail: Foodservice Value 2021-2026
Table 140: Forecast Consumer Foodservice through Retail: % Units/Outlets Growth 2021-2026
Table 141: Forecast Sales in Consumer Foodservice through Retail: % Transaction Growth 2021-2026
Table 142: Forecast Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2021-2026
Table 143: Forecast Consumer Foodservice through Lodging: Units/Outlets 2021-2026
Table 144: Forecast Sales in Consumer Foodservice through Lodging: Number of Transactions 2021-2026
Table 145: Forecast Sales in Consumer Foodservice through Lodging: Foodservice Value 2021-2026
Table 146: Forecast Consumer Foodservice through Lodging: % Units/Outlets Growth 2021-2026
Table 147: Forecast Sales in Consumer Foodservice through Lodging: % Transaction Growth 2021-2026
Table 148: Forecast Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2021-2026
Table 149: Forecast Consumer Foodservice through Travel: Units/Outlets 2021-2026
Table 150: Forecast Sales in Consumer Foodservice through Travel: Number of Transactions 2021-2026
Table 151: Forecast Sales in Consumer Foodservice through Travel: Foodservice Value 2021-2026
Table 152: Forecast Consumer Foodservice through Travel: % Units/Outlets Growth 2021-2026
Table 153: Forecast Sales in Consumer Foodservice through Travel: % Transaction Growth 2021-2026
Table 154: Forecast Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2021-2026
