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COVID-19 had a mixed impact on retailing in Japan in 2020, although overall value sales declined as consumers curbed their spending in response to the crisis. Despite this, supermarkets, the largest channel in value terms, witnessed stronger growth in 2020 having seen sales stagnate prior to the outbreak of COVID-19. This was largely due to the home seclusion seen in 2020, with government advising against making non-essential trips outside the home. This saw consumers focus less on convenience a...
Euromonitor International's Retailing in Japan report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.
Product coverage: Non-Store Retailing, Store-based Retailing.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
List OF CONTENTS AND TABLES
EXECUTIVE SUMMARY
COVID-19 impact on retailing
COVID-19 country impact
Leading retailers focus on expanding their online supermarkets
Japan continues its move towards a cashless society
What next for retailing?
OPERATING ENVIRONMENT
Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2019Physical retail landscape
Cash and carry
Seasonality
Hatsu Uri ("First Sales") at New Year
Valentine's Day
White Day
Mother's Day
Father's Day
Summer Bargain
Halloween
Black Friday and Cyber Monday
Christmas and Year-end Bargain
Payments and delivery
Emerging business models
MARKET DATA
Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2015-2020 Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2015-2020 Table 3 Sales in Store-based Retailing by Channel: Value 2015-2020 Table 4 Sales in Store-based Retailing by Channel: % Value Growth 2015-2020 Table 5 Store-based Retailing Outlets by Channel: Units 2015-2020 Table 6 Store-based Retailing Outlets by Channel: % Unit Growth 2015-2020 Table 7 Sales in Non-Store Retailing by Channel: Value 2015-2020 Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2015-2020 Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 11 Sales in Grocery Retailers by Channel: Value 2015-2020 Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2015-2020 Table 13 Grocery Retailers Outlets by Channel: Units 2015-2020 Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2015-2020 Table 15 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2015-2020 Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 17 Sales in Non-Grocery Specialists by Channel: Value 2015-2020 Table 18 Sales in Non-Grocery Specialists by Channel: % Value Growth 2015-2020 Table 19 Non-Grocery Specialists Outlets by Channel: Units 2015-2020 Table 20 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2015-2020 Table 21 Mixed Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 23 Sales in Mixed Retailers by Channel: Value 2015-2020 Table 24 Sales in Mixed Retailers by Channel: % Value Growth 2015-2020 Table 25 Mixed Retailers Outlets by Channel: Units 2015-2020 Table 26 Mixed Retailers Outlets by Channel: % Unit Growth 2015-2020 Table 27 Retailing GBO Company Shares: % Value 2016-2020 Table 28 Retailing GBN Brand Shares: % Value 2017-2020 Table 29 Store-based Retailing GBO Company Shares: % Value 2016-2020 Table 30 Store-based Retailing GBN Brand Shares: % Value 2017-2020 Table 31 Store-based Retailing LBN Brand Shares: Outlets 2017-2020 Table 32 Non-Store Retailing GBO Company Shares: % Value 2016-2020 Table 33 Non-Store Retailing GBN Brand Shares: % Value 2017-2020 Table 34 Grocery Retailers GBO Company Shares: % Value 2016-2020 Table 35 Grocery Retailers GBN Brand Shares: % Value 2017-2020 Table 36 Grocery Retailers LBN Brand Shares: Outlets 2017-2020 Table 37 Grocery Retailers LBN Brand Shares: Selling Space 2017-2020 Table 38 Non-Grocery Specialists GBO Company Shares: % Value 2016-2020 Table 39 Non-Grocery Specialists GBN Brand Shares: % Value 2017-2020 Table 40 Non-Grocery Specialists LBN Brand Shares: Outlets 2017-2020 Table 41 Non-Grocery Specialists LBN Brand Shares: Selling Space 2017-2020 Table 42 Mixed Retailers GBO Company Shares: % Value 2016-2020 Table 43 Mixed Retailers GBN Brand Shares: % Value 2017-2020 Table 44 Mixed Retailers LBN Brand Shares: Outlets 2017-2020 Table 45 Mixed Retailers LBN Brand Shares: Selling Space 2017-2020 Table 46 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2020-2025 Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2020-2025 Table 48 Forecast Sales in Store-based Retailing by Channel: Value 2020-2025 Table 49 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2020-2025 Table 50 Forecast Store-based Retailing Outlets by Channel: Units 2020-2025 Table 51 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2020-2025 Table 52 Forecast Sales in Non-Store Retailing by Channel: Value 2020-2025 Table 53 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2020-2025 Table 54 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 56 Forecast Sales in Grocery Retailers by Channel: Value 2020-2025 Table 57 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2020-2025 Table 58 Forecast Grocery Retailers Outlets by Channel: Units 2020-2025 Table 59 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2020-2025 Table 60 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 62 Forecast Sales in Non-Grocery Specialists by Channel: Value 2020-2025 Table 63 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2020-2025 Table 64 Forecast Non-Grocery Specialists Outlets by Channel: Units 2020-2025 Table 65 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2020-2025 Table 66 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 68 Forecast Sales in Mixed Retailers by Channel: Value 2020-2025 Table 69 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2020-2025 Table 70 Forecast Mixed Retailers Outlets by Channel: Units 2020-2025 Table 71 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2020-2025DISCLAIMER
GLOBAL MACROECONOMIC ENVIRONMENT
GLOBAL INDUSTRY ENVIRONMENT
SOURCES
Summary 2 Research SourcesKEY DATA FINDINGS
2020 IMPACT
Sales drop as consumers look to limit their movements outside the home
Convenience and a long shelf life key attractions for consumers during the state of emergency
Outlet numbers return to growth despite challenging circumstances
RECOVERY AND OPPORTUNITIES
Speedy delivery services could dictate the competitive landscape in the near future
Could home-based work arrangements have a long-term impact on convenience stores?
Suburbanisation expected to influence company strategies
CHANNEL DATA
Table 72 Convenience Stores: Value Sales, Outlets and Selling Space 2015-2020 Table 73 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 74 Convenience Stores GBO Company Shares: % Value 2016-2020 Table 75 Convenience Stores GBN Brand Shares: % Value 2017-2020 Table 76 Convenience Stores LBN Brand Shares: Outlets 2017-2020 Table 77 Convenience Stores LBN Brand Shares: Selling Space 2017-2020 Table 78 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Change in shopping behaviour benefits supermarkets
Deli counters lose business as consumers shop less frequently
Supermarkets experience stock shortages, while AEON strengthens its lead
RECOVERY AND OPPORTUNITIES
Supermarkets faces an uncertain future as competition intensifies
Suburbia could become the new battleground
Supermarkets will need to focus on what they are good at to stand out in an increasingly congested marketplace
CHANNEL DATA
Table 80 Supermarkets: Value Sales, Outlets and Selling Space 2015-2020 Table 81 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 82 Supermarkets GBO Company Shares: % Value 2016-2020 Table 83 Supermarkets GBN Brand Shares: % Value 2017-2020 Table 84 Supermarkets LBN Brand Shares: Outlets 2017-2020 Table 85 Supermarkets LBN Brand Shares: Selling Space 2017-2020 Table 86 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 87 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
COVID-19 adds to the woes of an already beleaguered channel
"Shuttered Streets" a growing phenomenon in post-COVID-19 Japan
Yamaha benefits from home drinking trend
RECOVERY AND OPPORTUNITIES
Bleak outlook for traditional grocery retailers although some opportunities remain
A clear digital strategy could benefit those players willing to invest in this area
Burgeoning health and wellness trend threatens food/drink/tobacco specialists
CHANNEL DATA
Table 88 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 89 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 90 Traditional Grocery Retailers GBO Company Shares: % Value 2016-2020 Table 91 Traditional Grocery Retailers GBN Brand Shares: % Value 2017-2020 Table 92 Traditional Grocery Retailers LBN Brand Shares: Outlets 2017-2020 Table 93 Traditional Grocery Retailers LBN Brand Shares: Selling Space 2017-2020 Table 94 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 95 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Apparel and footwear specialist retailers struggle as consumers focus on essential needs
Uniqlo forges ahead with new "destination stores" in 2020 despite COVID-19
Retailers shift strategies to compensate for drop in sales
RECOVERY AND OPPORTUNITIES
Further losses expected as an economic downturn looms
C2C sales and rental services threaten apparel and footwear specialist retailers
Retailers expected to continue pursuing a digitalisation strategy
CHANNEL DATA
Table 96 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 97 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 98 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 99 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 100 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 101 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 102 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 103 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Urban stores hit harder than suburban stores
Entertainment, cooking and hygiene key drivers of sales in 2020
Small players struggle to cope with the challenges presented by COVID-19
RECOVERY AND OPPORTUNITIES
E-commerce expected to increasingly influence in-store sales
Private label could make headway as economic concerns grow
Yamada Denki focused on expansion
CHANNEL DATA
Table 104 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 105 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 106 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 107 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 108 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 109 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 110 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 111 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Health and hygiene the key growth drivers in 2020
Drugstores/parapharmacies looking to expand their offer to attract more consumers
Community-based approach to retailing produces positive results for local drugstores/parapharmacies
RECOVERY AND OPPORTUNITIES
Drugstores/parapharmacies eye expansion opportunities
Personalised products and services seen as important in building a consumer bond
Innovation seen to be key as competition heats up in the beauty market
CHANNEL DATA
Table 112 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 113 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 114 Sales in Health and Beauty Specialist Retailers by Channel: Value 2015-2020 Table 115 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2015-2020 Table 116 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 117 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 118 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 119 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 120 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 121 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 122 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2020-2025 Table 123 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Home seclusion encourages consumers to invest in their home and garden
Homewares and home furnishing stores see demand rise as consumers look to create more comfortable and more practical living spaces
Nitori retains lead and launches hostile takeover of Shimachu
RECOVERY AND OPPORTUNITIES
Product diversification seen as retailers look to cast their nets wider
Ikea highlights potential of e-commerce in reaching younger consumers
Private label development could benefit from prevailing economic uncertainty
CHANNEL DATA
Table 124 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2015-2020 Table 125 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 126 Sales in Home and Garden Specialist Retailers by Channel: Value 2015-2020 Table 127 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2015-2020 Table 128 Home and Garden Specialist Retailers GBO Company Shares: % Value 2016-2020 Table 129 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2017-2020 Table 130 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2017-2020 Table 131 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2017-2020 Table 132 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 133 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025 Table 134 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2020-2025 Table 135 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Store closures and loss of tourism deals a heavy blow to department stores
Isetan Mitsukoshi looks to cut workforce by 20% in the wake of COVID-19
Department stores suffer due to lack of significant investment in e-commerce
RECOVERY AND OPPORTUNITIES
Department stores expected to pursue an omnichannel approach in an effort to avoid a further drop in business
Department stores expected to target tourism with in-store experiences
Further store closures anticipated as players forced to adapt to survive
CHANNEL DATA
Table 136 Department Stores: Value Sales, Outlets and Selling Space 2015-2020 Table 137 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 138 Department Stores GBO Company Shares: % Value 2016-2020 Table 139 Department Stores GBN Brand Shares: % Value 2017-2020 Table 140 Department Stores LBN Brand Shares: Outlets 2017-2020 Table 141 Department Stores LBN Brand Shares: Selling Space 2017-2020 Table 142 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 143 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Variety stores recover strongly after restrictions lifted with growing numbers of consumers looking to make savings
Wide choice attracts consumers looking to make a one-stop shop
Don Quijote continues to expand despite the challenges presented by COVID-19
RECOVERY AND OPPORTUNITIES
Low pricing should continue to attract consumers as economic pressure mounts
MUJI looking to take its offer beyond the traditional variety stores concept
100 yen shops should continue to thrive
CHANNEL DATA
Table 144 Variety Stores: Value Sales, Outlets and Selling Space 2015-2020 Table 145 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 146 Variety Stores GBO Company Shares: % Value 2016-2020 Table 147 Variety Stores GBN Brand Shares: % Value 2017-2020 Table 148 Variety Stores LBN Brand Shares: Outlets 2017-2020 Table 149 Variety Stores LBN Brand Shares: Selling Space 2017-2020 Table 150 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 151 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Costco continues to thrive despite introducing stringent health and safety measures
Costco marketing paying dividends
Costco consumers able to make use of its new online store
RECOVERY AND OPPORTUNITIES
Costco planning further expansion
Will e-commerce benefit or harm Costco's in-store sales?
Costco sets itself apart by offering a unique and pleasurable shopping experience
CHANNEL DATA
Table 152 Warehouse Clubs: Value Sales, Outlets and Selling Space 2015-2020 Table 153 Warehouse Clubs: Value Sales, Outlets and Selling Space: % Growth 2015-2020 Table 154 Warehouse Clubs GBO Company Shares: % Value 2016-2020 Table 155 Warehouse Clubs GBN Brand Shares: % Value 2017-2020 Table 156 Warehouse Clubs LBN Brand Shares: Outlets 2017-2020 Table 157 Warehouse Clubs LBN Brand Shares: Selling Space 2017-2020 Table 158 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space 2020-2025 Table 159 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space: % Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Concerns over spreading COVID-19 limit demand for direct selling
Discretionary spending limited by financial constraints
Yakult takes the lead in 2020 supported by its Yakult Todokete Net online home-delivery ordering system
RECOVERY AND OPPORTUNITIES
Direct selling should see sales rebound by focusing on both the offline and online channels
US/Japan trade deal could boost direct selling
Ageing population could present new opportunities for direct selling
CHANNEL DATA
Table 160 Direct Selling by Category: Value 2015-2020 Table 161 Direct Selling by Category: % Value Growth 2015-2020 Table 162 Direct Selling GBO Company Shares: % Value 2016-2020 Table 163 Direct Selling GBN Brand Shares: % Value 2017-2020 Table 164 Direct Selling Forecasts by Category: Value 2020-2025 Table 165 Direct Selling Forecasts by Category: % Value Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Homeshopping benefits from home seclusion
Consumers show less willingness to invest in their appearance due to being stuck at home
Little change in the competitive landscape despite the impact of COVID-19
RECOVERY AND OPPORTUNITIES
Entertainment and convenience key to the future of homeshopping
Home working arrangements could negatively impact homeshopping
Livestreaming and e-commerce attracting growing interest from players in homeshopping
CHANNEL DATA
Table 166 Homeshopping by Category: Value 2015-2020 Table 167 Homeshopping by Category: % Value Growth 2015-2020 Table 168 Homeshopping GBO Company Shares: % Value 2016-2020 Table 169 Homeshopping GBN Brand Shares: % Value 2017-2020 Table 170 Homeshopping Forecasts by Category: Value 2020-2025 Table 171 Homeshopping Forecasts by Category: % Value Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Vending sales suffer as consumers remain at home
Packaged drinks vending loses its appeal with consumers no longer in need of convenience
Manufacturers respond to hygiene concerns with new innovations
RECOVERY AND OPPORTUNITIES
Changing work culture expected to limit the recovery of vending
Innovation at the heart of vending
Vending players looking to expand their offer in response to changing consumer demands
CHANNEL DATA
Table 172 Vending by Category: Value 2015-2020 Table 173 Vending by Category: % Value Growth 2015-2020 Table 174 Vending GBO Company Shares: % Value 2016-2020 Table 175 Vending GBN Brand Shares: % Value 2017-2020 Table 176 Vending Forecasts by Category: Value 2020-2025 Table 177 Vending Forecasts by Category: % Value Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Food and drink e-commerce sales soar thanks to home seclusion
Older consumers shift to e-commerce due to threat of COVID-19
COVID-19 presents significant logistical challenges
RECOVERY AND OPPORTUNITIES
More retailers expected to expand online as in-store sales suffer
Food and drink expected to remain a key growth driver for e-commerce
Companies expected to place significant investment in expanding their online presence
CHANNEL DATA
Table 178 E-Commerce by Channel and Category: Value 2015-2020 Table 179 E-Commerce by Channel and Category: % Value Growth 2015-2020 Table 180 E-Commerce GBO Company Shares: % Value 2016-2020 Table 181 E-Commerce GBN Brand Shares: % Value 2017-2020 Table 182 Forecast E-Commerce by Channel and Category: Value 2020-2025 Table 183 Forecast E-Commerce by Channel and Category: % Value Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Mobile e-commerce thriving as more consumers make the leap
Livestreaming receives growing interest in the wake of COVID-19
Fancl introduces new app and livestreaming in response to COVID-19
RECOVERY AND OPPORTUNITIES
Importance of smartphones in consumers' lives points to bright future for mobile e-commerce
Move towards cashless society should benefit mobile e-commerce
Omnichannel approach from retailers expected as they look to build a loyal base of consumers
CHANNEL DATA
Table 184 Mobile E-Commerce: Value 2015-2020 Table 185 Mobile E-Commerce: % Value Growth 2015-2020 Table 186 Mobile E-Commerce Forecasts: Value 2020-2025 Table 187 Mobile E-Commerce Forecasts: % Value Growth 2020-2025KEY DATA FINDINGS
2020 IMPACT
Food delivery service thrive as consumers remain at home
Oisix responds well to COVID-19 crisis with new services and support for the local community
Food-e launches fine dining food delivery service as consumers look for indulgence
RECOVERY AND OPPORTUNITIES
Food and drink e-commerce expected to build on strong performance seen in 2020
Competitive landscape expanding and more players expected to enter the market over the forecast period
Convenience stores offer potential as pick-up and drop-off points for deliveries
CHANNEL DATA
Table 188 Food and Drink E-Commerce: Value 2015-2020 Table 189 Food and Drink E-Commerce: % Value Growth 2015-2020 Table 190 Food and Drink E-Commerce Forecasts: Value 2020-2025 Table 191 Food and Drink E-Commerce Forecasts: % Value Growth 2020-2025KEY DATA FINDINGS
KEY DATA FINDINGS